Shipping & Returns

Shipping Policy

Second Peek Maternity Boutique ships throughout Canada primarily using Canada Post's Expedited Parcel service, which includes tracking and insurance (of up to $100).

We are pleased to announce that we now do ship to the Continental United States as well.

We offer flat rate shipping by region in Canada.  Our standard shipping rates are listed below:

Region

Shipping Rates

GTA*

Free local pickup

Uninsured Lettermail Canada (only choose if noted as a valid shipping option on item) **

$4.00 plus tax

Western Canada (includes British Columbia, Alberta, Saskatchewan, Manitoba)

$15.00 plus tax

Ontario

$9.50 plus tax

Quebec

$12.00 plus tax

Atlantic Canada (includes Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland)

$14.00 plus tax

Territories (includes Nunavut, Yukon, Northwest Territories)

$25.00 plus tax

Continental United States ***

Actual costs will be calculated

*Pickups are scheduled by appointment only, with times to be arranged, at a location in the Junction/High Park/Swansea area. Once you select the pick-up option at time of checkout, we will email you to schedule and confirm a pickup date, time and location with you. Please note that returns will neither be accepted nor processed during the pickup period.

**Some items on this website qualify for free shipping or reduced rates via Canada Post Uninsured Lettermail if purchased in certain quantities on its own. This option will be specified as a valid shipping option on the item page itself. Please note that this method does not offer tracking nor insurance, and Second Peek Maternity will not be held responsible for any orders lost in the mail.  The Lettermail option is automatically available for all accounts created with a Canadian shipping address, regardless of the item(s) being purchased.  Regular flat rate shipping fees (as a parcel) will be charged when these items are purchased in quantities larger than what is stated on the item page, is combined with other products, and/or the item does not quality for the Lettermail option.  These extra charges will be billed via Paypal.

***We charge actual shipping costs (based on shipping method/package weight/destination) for orders to the continental US. Once your order has been placed, we will send you a separate Paypal invoice for the shipping charges. In addition, the purchaser is responsible for any additional import taxes, brokerage, customs and duty charges that may be associated with shipping outside of Canada.  Once the shipping quote has been received, you do have the option to cancel your entire order prior to the order shipping, and a full refund will be given.

For any free shipping offers, we reserve the right to choose the most economical shipping method available, which may or may not include tracking or insurance.

All orders will be processed and shipped within 2 to 3 business days. For deliveries within Canada, please allow an additional 3 to 10 business days for delivery from the date of shipment. For deliveries to the USA, please allow an additional 5 to 14 business days for delivery from the date of shipment.

Returns Policy

~ Please read below as we have made some changes to our returns policy ~

Sometimes things look better on the rack than on the person - especially when buying online. Second Peek Maternity Boutique strives to make your shopping experience a satisfying and happy one.

If a pre-loved product does not meet with your approval, Second Peek Maternity Boutique will give you store credit for items returned (minus original shipping costs), that are postmarked within 10 days of receipt, with the original invoice and all tags attached. For new merchandise, products must be returned to us in their original condition, unused and in their original packaging complete with all tags, instructions and inserts. The cost of shipping back the items back to us will not be reimbursed. Items deemed final sale at time of purchase will not be refunded nor credited. This is noted on the item itself.  In addition, all clearance, skincare and teething products are considered final sale.

Due to customs and duties, we do not accept returns for orders shipped to the USA. All orders shipped to the USA are final sale.

PLEASE contact us for a Return Material Authorization (RMA) number before returning any items. To request a RMA, please click here. You will need to log in to your account, and fill out the required information. Please note that items returned without a RMA number, outside the 10 day window, or not in it's original condition, will NOT be accepted.

These terms and conditions are subject to change at any time.

 

 

 

 

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