FAQs

 

Is there a physical storefront where customers can come in and browse?

Second Peek Maternity operates solely online but customers are welcome to virtually browse and shop our store 24/7.

 

Do you ship outside of Canada?

We are pleased to announce that we now do ship to the United States.

 

What type of payments are accepted?

We accept payment through PayPal.  Customers also have the option to pay by credit card through PayPal, without establishing a Paypal account.

 

Need help placing an order?

Please send an e-mail to service@secondpeekmaternity.com and we would be happy to assist you.

 

What currency are prices listed in?

All prices are listed in Canadian dollars and exclude taxes and shipping.

 

Can't find what you are looking for?

Please send an e-mail to service@secondpeekmaternity.com and we'll check our virtual stock room to help you find that perfect item  to add to your maternity wardrobe.

 

Will taxes be charged?

All orders placed in Canada are subject to 5% GST, excluding the provinces of Ontario, British Columbia, New Brunswick, Nova Scotia & Newfoundland.

All orders placed in New Brunswick, Newfoundland & Ontario are subject to 13% HST.


All orders placed in Nova Scotia are subject to 15% HST


All orders placed in British Columbia are subject to 12% HST.


All orders placed in the United States are not subject to sales tax.  However, the purchaser is responsible for any import taxes, brokerage, duty or customs charges incurred that might be associated with shipping to the US.



How do I subscribe to the newsletter or e-alerts?

To subscribe to our newsletter or e-alerts, you must first create an account with us.  Click "Log In" at the top right and fill in your details.  Under the section entitled "Newsletter and Email Details", be sure to check the box beside "Subscribe to Newsletter".

 

Is a pickup option available?

Second Peek Maternity Boutique is now pleased to offer a free pick-up option.  Pre-arranged pick-ups are available by appointment only, with times to be arranged at a location in the Junction/High Park/Swansea area. Once you select the pick-up option at checkout,  we will confirm the pick-up date, time and place with you.  Please note that returns will not be accepted or processed during the pickup period.

 

Do you sell new products?

Our boutique now carries mom-invented products and gifts that are both stylish and functional.  All products are aimed towards a mom's busy lifestyle.

 

What is your returns policy?

Please refer to the Shipping and Returns section for information regarding our returns policy.

 

How are the shipping charges calculated?

For orders shipped in Canada, we offer flat rate shipping for parcels by region.  Note, some items on this website qualify for free shipping or reduced rates via Canada Post Uninsured Lettermail if purchased in certain quantities on its own. This option will be specified as a valid shipping option on the item page itself. Please note that this method does not offer tracking nor insurance, and Second Peek Maternity will not be held responsible for any orders lost in the mail. Regular flat rate shipping fees for parcels will then apply when these items are purchased in quantities larger than what is stated on the item page, and/or combined with other products.  Please refer to the Shipping and Returns section for information regarding our shipping rates and policy.

For orders shipped to the US, we charge actual shipping costs.  Once your order has been placed, we will send you a separate Paypal invoice for the shipping charges.  At that time, if you deem the shipping costs are too high, you have the option to cancel your order and a full refund will be given.  Please refer to the Shipping and Returns section for information regarding our shipping rates and policy.

 

 

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